The childcare law determines that parents have advisory rights regarding subjects that affect them and/or their children within the childcare organization. Starting April 1st, 2008 every childcare organization that falls within the Law Childcare is required to have a complaint procedure for parent committees. This procedure is being executed by the Complaint Department Parent Committee of the SKK.
In 2010 there were no internal or external complaints received by KDV De Rakkers/Stevinrakkers or the parent committee’s Complaint Department.
When a complaint is not dealt with satisfactorily, the parent committee can use the external complaint procedure. The parent committee can submit their complaint to the Complaint Department Parent Committee Daycare, which deals with co-management complaints: parent committee complaints about the method in which the organization deals with the legally determined co-management of parents in the daycare. It depends on the nature of the complaint where parents can take their complaint.Sociale competentie omvat vaardigheden en kennis over hoe je met anderen omgaat, je weg vindt in een groep, samenwerkt, rekening houdt met anderen, conflicten voorkomt en oplost en ontwikkelen van sociale verantwoordelijkheid.
Starting April 1st, 2008, the Law Daycare, article 60a, the procedure dealing with complaints between the owner and parent committee, went into effect. This deals with the treatment of complaints about subjects on which the parent committee has advisory rights. KDV de Rakkers has joined the Complaint Department Daycare as per …. The Complaint Department consists of three members, namely a president appointed by the SKK, a member appointed by the employers and a member appointed by BOINK.